Frequently Asked Questions
Cost & Ordering Questions:
1. Cost & How to Order?
We have multiple buying options.
Pls click here for complete details and to place your order.
2. Are the masks in stock?
Yes. A limited quantity of masks are available right here in Trinidad & Tobago.
We are getting new shipments regularly to ensure timely deliveries!
3. Is there any other way to place my order?
No. Due to the heavy rush of orders, we are currently only processing orders placed on the website.
Delivery Related Questions:
4. Once I order, how soon can you deliver?
Delivery time taken depends on your order & area of delivery. We aim to deliver all orders in Trinidad within 2 business days. Deliveries to Tobago may take a little longer.
The delivery team will contact you once your order is packed & ready for dispatch so you know when to expect it.
5. Are you delivering to Tobago also?
Yes, we offer free delivery across Trinidad & Tobago.
6. Can I pick up?
No. Due to the heavy rush of orders, lockdown limitations & infection concerns, we have temporarily discontinued pick up option.
We need a deliverable address where someone will be available to collect between 8am - 4pm.
7. What are your delivery days / time?
We deliver Monday - Friday, 8am - 4pm.
8. Can I choose a day / time of my choice?
Yes. Please mention your preference in the space provided when placing your order. The delivery team will try it's best to fit in your schedule.
Payment Related Questions:
9. Do you accept payments on delivery?
Yes, we accept cash on delivery. Currently this facility is available in most parts of Trinidad.
Very soon, we will start offering this facility across Trinidad & Tobago. Until then, all orders going to Tobago (& some parts of Trinidad) must be paid on the website.
10. How can I pay online if I don't have a credit card?
You can pay with your debit card if you don't have a credit card.
11. Are online payments secure?
The website is SSL certified & payments are 100% secure.